Ek346 Privacy Policy – User Data Protection & Privacy
Your privacy is our priority. This policy clearly explains how ek346 collects, uses, stores and protects your personal data as a user of our platform in Malaysia.
Last updated: January 2026
1. Information We Collect
When you register and use the ek346 platform, we collect several categories of information to ensure a seamless, secure and personalised experience for every user in Malaysia.
Account Information: Full name, email address, phone number, date of birth and encrypted password collected at registration. This information is required to verify your identity and manage your account.
Payment Information: Payment method details including local bank account numbers, account holder names and transaction information in MYR (RM). ek346 does not directly store credit card numbers or sensitive financial information — all transactions are processed through secure payment providers.
Device & Browser Information: IP address, device type, operating system, browser type, screen resolution and access timestamps. This data is used to detect suspicious activity and ensure platform compatibility.
Usage Data: Game session records, betting history, pages visited and user preference settings. This information helps us improve the overall platform experience.
2. How We Use Your Information
Ek346 uses the information collected solely for legitimate purposes related to platform operations. We do not sell or rent your personal data to any party for third-party marketing purposes.
Your data is used primarily for the following purposes:
- Verifying user identity and preventing fraud or unauthorised access.
- Processing deposits and withdrawals in MYR accurately and securely.
- Sending transaction notifications, account updates and important security alerts.
- Improving platform performance, identifying technical bugs and optimising the user experience.
- Complying with legal obligations and regulatory compliance requirements applicable in Malaysia.
- Delivering relevant promotional offers to users who have opted in to receive marketing communications.
Any use of data beyond the scope above will only be carried out with your explicit consent or where required by law.
3. Cookies & Tracking Technologies
The ek346 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform, helping us identify areas for improvement.
- Functional Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them on every visit.
You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect login functionality and account security.
4. Data Storage, Security & Sharing
Ek346 protects all user personal data using 256-bit SSL encryption technology for all data transmissions between your device and our servers. Data is stored on servers protected by strict access controls and continuous monitoring.
Your data is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Once an account is closed, data will be deleted or anonymised within a set period in accordance with legal requirements.
Third-Party Sharing: ek346 may share limited data with trusted third parties only in the following situations:
- Authorised payment processors to facilitate MYR deposit and withdrawal transactions.
- Technical service providers who support our platform operations under strict confidentiality agreements.
- Regulatory authorities or law enforcement where required under Malaysian law.
We never sell, rent or disclose your personal data to advertisers or other third parties for their own commercial purposes.
5. User Rights & How to Contact Us
As an ek346 platform user, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to applicable legal requirements.
To exercise any of the above rights or if you have any questions regarding this privacy policy, please contact the ek346 support team at [email protected]. We will process your request within a reasonable timeframe.
This Privacy Policy may be updated from time to time to reflect changes in our operational practices or legal requirements. Any material changes will be posted on this page with a clearly marked update date. You are encouraged to review this page periodically. Continued use of the ek346 platform after changes are published will be considered acceptance of the updated policy.